Terms and conditions

1.   B&B Guesthouse Ventoureso 

1.1. The B&B is described on the website www.toutventoux.com. Although this website has been compiled with the utmost care, there may be differences between the text and/or photos shown on the website and the actual situation in the B&B at the time of the guest(s)' visit. Guests cannot derive any rights from these differences.
1.2. The minimum stay at Maison d'hôtes Ventoureso is 2 nights. During the summer months a different minimum stay may apply.
1.3. The B&B is accessible 24 hours a day. Guests have their own key which gives access to the house.
1.4. Smoking is prohibited in the bedrooms, in the common areas or in any other place of the house. Smoking is permitted outside.
1.5. Guests' pets are not permitted inside or near the B&B.
1.6. The rooms are suitable for two people, unless otherwise specified when booking.
1.7. Arrival from 4:00 p.m. to 7:00 p.m., departure no later than 10:30 a.m. Late check-in is possible by mutual agreement.
1.8. The Guest House Ventoureso is less suitable for children. For the tranquility of guests, children under 15 are not permitted during the summer months.
1.9. Guests can park their car in the free parking in the village next to the B&B. Parking is at your own risk.
1.10. Guests must follow the instructions of the owners. They may, in the event of violation of the general conditions and/or the internal regulations or in the event of inappropriate behavior, prohibit and/or refuse access to the Guest House Ventoureso with immediate effect, without further notice and without reimbursement of the costs. stay.
1.11. Guests at Maison d'hôtes Ventoureso must comply with the house rules, which can be consulted in the room. 
1.12. The guest house Ventoureso is registered with the CCI under the number Siret 817 480 700.

2. Rates
2.1 The rates are indicated per night and include VAT and tourist tax.
2.2 Rates are exclusive of cancellation and/or travel insurance costs and/or other costs payable by the customer.
2.3 B&B rates are always non-binding and subject to change.
2.4 All information on the B&B website www.toutventoux.com is deemed to have been provided in good faith and is subject to change. The B&B is not bound by apparent errors on its website.

3. Reservation and payment
3.1 Reservations can be made by telephone, e-mail or through a booking site. 
3.2 The reservation is only final after confirmation of your reservation request by the Guest House Ventoureso.
3.3 For reservations, 30% of the reservation amount must be paid to the Guest House Ventoureso within 14 days of the reservation. If arrival date is within 14 days of booking, B&B payment applies. The reservation will only be considered final after receipt of this deposit.
3.4 The deposit must be transferred to:

Van den Broeck-Rooryck
BNP Paribas
IBAN: FR76 3000 4021 3500 0006 3274 788

BNP Paribas Fortis
IBAN: BE26 0013 4755 6029

3.5 Payment of the balance must be made at the B&B before departure. Payment can be made in cash, by check or by credit card.

4. Cancellation
4.1 Cancellations are free up to 30 days before the arrival date. 
4.2 In the event of cancellation within 30 days preceding the date of arrival, 30% of the price of the reservation will be charged, ie the amount of the deposit. 
4.3 In the event of cancellation by no-show or early departure during the stay, the entire stay (total confirmed price of the stay) will be invoiced. 
4.4 Cancellations can only be made in writing via the contact form on the website or by email to info@toutventoux.com.
4.5 The Guest House Ventoureso reserves the right to withdraw the reservation up to 30 days before the date of arrival without giving any reason. Advances already paid will be refunded to the customer free of charge. 

5. Damage
5.1 The guest must behave properly and use the accommodation of the B&B in accordance with the reasonable usage instructions given by the owner.

5.2 Any damage (damage, loss, loss and/or theft) must be immediately reported by the client to the owner or manager. Repair and/or replacement costs must be reimbursed by the guest to the owner immediately upon request.
5.3 In the event of loss or non-return of the keys to the B&B, all the resulting costs are borne by the client. The guest must return the keys within 14 days of sending the reasoned opinion.

6. Complaints
6.1 The customer has the right to lodge a complaint with the B&B at any time. The B&B must always handle a complaint appropriately and promptly, so that the complaint is handled in a manner that meets the requirements of reasonableness and fairness.

7. Force majeure
7.1 In the event of force majeure, whether temporary or permanent, the B&B is entitled to terminate or temporarily suspend all or part of the contract without any compensation. Force majeure includes, but is not limited to: threat of war, insurrection, strikes, boycotts, energy, traffic or transportation disruptions, government action, scarcity of raw materials, natural disasters, and any other circumstances, extraordinary weather conditions, serious illness or death of any of the owners or immediate family members, etc., under which B&B could not reasonably be expected to comply all or part of the agreement.

8. Liability
8.1 The B&B is not liable for any losses suffered by the guest or by a third party as a result of the stay in the accommodation. The B&B is not responsible for breakdowns in and around the accommodation, such as power, water and technical installation failures, nor for the lack of timely notification of construction works or roads in the vicinity of the B&B.
8.2 The B&B can only be held liable for damages which are attributable to its gross negligence or negligence.
8.3 Notwithstanding the provisions of Articles 8.1 and 8.2, if and insofar as the B&B is held liable at law under one of the heads of liability of the User Agreement, any liability of the B&B is limited to direct and any form of consequential damage is excluded. The liability of the B&B is limited to the maximum sum that the insurer of the B&B will pay in the case in question.
8.4 The B&B accepts no liability for personal injury and/or damage, loss or theft of property of users.

9. Final Clause

9.1 Any dispute arising from the user agreement or these general conditions will be settled in the first instance by the competent court in France.
9.2 Neither party may transfer its rights and obligations to a third party, unless these terms and conditions provide otherwise.
9.3 If and to the extent that any provision of these Terms and Conditions is found to be null and void, the other Terms and Conditions shall remain in effect and the null and void provision shall be deemed to have been converted to correspond to the apparent intentions of the parties.
9.4 By paying the deposit, with which the reservation is considered final, the customer declares to have accepted the general conditions.